Connection problem - Guild Wars Forums

baranovan · Apr 06, 2005, 09:06 PM // 21:06

I started up Guild Wars to make sure that my account was still intact, but instead of getting the regular "Your account is all set up, but there is no event running ... " message, I got this:

Guild Wars was unable to connect to the server due to a network or server error.

If this problem persists, please visit www.guildwars.com/support for additional help. (Err=5)

Same thing happens when I try to request my password. (Not that I don't have it, just used it as a test.)

Some people with similar problems have been given responses like, ISP problems, router problems etc.

I would like to know the cause of my problem.

I have an internet connection, I have played Guild Wars on this computer for the prior BWEs, and the problem seems to have begun today.

Freyas · Apr 06, 2005, 11:44 PM // 23:44

It might be some server maintenance at ArenaNet, or it might be caused by something else(router down between you and them, or something similar). I'd say hold off for a day or two and see if it keeps happening. If you keep having that problem, I'd recommend contacting ArenaNet's support and seeing if they might have a better idea of what could be causing it.

Soiled Egg Roll · Apr 07, 2005, 12:01 AM // 00:01

Good thing you did this on a non-beta day. I know I would freak out if I had this problem on a beta weekend. Hope you get your problem fixed

.

baranovan · Apr 07, 2005, 01:10 AM // 01:10

Fixed!!!

Just need to wait it out, I guess.

static deathbringer · Apr 07, 2005, 01:54 AM // 01:54

Quote:

Originally Posted by baranovan

Fixed!!!

Just need to wait it out, I guess.

just out of curiosity what was wrong so in case someone else recieves the same problem they can try what you did to fix it

baranovan · Apr 07, 2005, 02:26 AM // 02:26

I just had to wait a few hours.

I read and attempted some solutions I read on the other forums but the most likely cause was something in the connection between the server and I, because none of the "solutions" (disable firewall, restarting comp etc.) worked.

Maybe someone will make an official comment on what causes the error that I received.

Rizzen Khalazar · Apr 07, 2005, 01:00 PM // 13:00

I have a question.

I just donwloaded the client on my PC. And when you get to the screen to enter your username or password. Up on the top right corner you can see a bandwidth meter. What is this?

baranovan · Apr 07, 2005, 01:12 PM // 13:12

If you are talking about the lightning symbol, I think that's just telling you that data is being streamed to you (sometimes accompanied by a number, which is the current data size).

IceD'Bear · Apr 07, 2005, 01:16 PM // 13:16

Quote:

Originally Posted by baranovan

Maybe someone will make an official comment on what causes the error that I received.

It was just a server mainterance (even GW needs those from time to time).

baranovan · Apr 07, 2005, 01:19 PM // 13:19

Good to know ... because I started freaking out when I asked a friend to try logging in and he was successful.

Edit* Success = Regular message of course, not actual playing ... Muahaha.

Rizzen Khalazar · Apr 07, 2005, 01:43 PM // 13:43

Quote:

Originally Posted by baranovan

If you are talking about the lightning symbol, I think that's just telling you that data is being streamed to you (sometimes accompanied by a number, which is the current data size).

Wow, ok, cause it really does climb fast

static deathbringer · Apr 07, 2005, 01:51 PM // 13:51

that was an update, thats how the streaming tech. works, you will see that in game alot as well

Rizzen Khalazar · Apr 07, 2005, 01:56 PM // 13:56

Nice to know, thanks for the info. I was kinda freaking out at first

savanus · Apr 07, 2005, 04:46 PM // 16:46

I swear this thread should be in the technicians corner not here...

baranovan · Apr 07, 2005, 05:38 PM // 17:38

Actually no, I checked the criteria for submissions and it referred me here.

Quote:

Questions about basic game knowledge and other "in game" issues go in Questions and Answers.

This is an "in game" issue which may have been caused by outside source.

Loviatar · Apr 07, 2005, 05:44 PM // 17:44

Quote:

Originally Posted by baranovan

Actually no, I checked the criteria for submissions and it referred me here.

This is an "in game" issue which may have been caused by outside source.

the people who have to move things around thank you for checking

Apr 06, 2005, 09:06 PM // 21:06	#1
baranovan Academy Page Join Date: Mar 2005 Guild: Doom Brigade	Connection problem I started up Guild Wars to make sure that my account was still intact, but instead of getting the regular "Your account is all set up, but there is no event running ... " message, I got this: Guild Wars was unable to connect to the server due to a network or server error. If this problem persists, please visit www.guildwars.com/support for additional help. (Err=5) Same thing happens when I try to request my password. (Not that I don't have it, just used it as a test.) Some people with similar problems have been given responses like, ISP problems, router problems etc. I would like to know the cause of my problem. I have an internet connection, I have played Guild Wars on this computer for the prior BWEs, and the problem seems to have begun today.

Apr 06, 2005, 11:44 PM // 23:44	#2
Freyas Champion of the Absurd Join Date: Jan 2005 Guild: Spirits of War Profession: Mo/W	It might be some server maintenance at ArenaNet, or it might be caused by something else(router down between you and them, or something similar). I'd say hold off for a day or two and see if it keeps happening. If you keep having that problem, I'd recommend contacting ArenaNet's support and seeing if they might have a better idea of what could be causing it. __________________ Freyas- Spirits of War ~The best lack all conviction, while the worst are full of passionate intensity

Apr 07, 2005, 02:26 AM // 02:26	#6
baranovan Academy Page Join Date: Mar 2005 Guild: Doom Brigade	I just had to wait a few hours. I read and attempted some solutions I read on the other forums but the most likely cause was something in the connection between the server and I, because none of the "solutions" (disable firewall, restarting comp etc.) worked. Maybe someone will make an official comment on what causes the error that I received. Last edited by baranovan; Apr 07, 2005 at 02:33 AM // 02:33..

Apr 07, 2005, 12:01 AM // 00:01	#3
Soiled Egg Roll Frost Gate Guardian Join Date: Mar 2005 Location: Ripon, Wisconsin Guild: IVEX Profession: Mo/	Good thing you did this on a non-beta day. I know I would freak out if I had this problem on a beta weekend. Hope you get your problem fixed .

Apr 07, 2005, 01:10 AM // 01:10	#4
baranovan Academy Page Join Date: Mar 2005 Guild: Doom Brigade	Fixed!!! Just need to wait it out, I guess.

Apr 07, 2005, 01:00 PM // 13:00	#7
Rizzen Khalazar Krytan Explorer Join Date: Apr 2005 Location: Salt Lake City	I have a question. I just donwloaded the client on my PC. And when you get to the screen to enter your username or password. Up on the top right corner you can see a bandwidth meter. What is this?

Apr 07, 2005, 01:12 PM // 13:12	#8
baranovan Academy Page Join Date: Mar 2005 Guild: Doom Brigade	If you are talking about the lightning symbol, I think that's just telling you that data is being streamed to you (sometimes accompanied by a number, which is the current data size).

Apr 07, 2005, 01:19 PM // 13:19	#10
baranovan Academy Page Join Date: Mar 2005 Guild: Doom Brigade	Good to know ... because I started freaking out when I asked a friend to try logging in and he was successful. Edit* Success = Regular message of course, not actual playing ... Muahaha.

Apr 07, 2005, 01:51 PM // 13:51	#12
static deathbringer Krytan Explorer Join Date: Feb 2005 Location: Ft Lauderdale florida, its hot here :( Guild: The Harpers Profession: W/Mo	that was an update, thats how the streaming tech. works, you will see that in game alot as well

Apr 07, 2005, 01:56 PM // 13:56	#13
Rizzen Khalazar Krytan Explorer Join Date: Apr 2005 Location: Salt Lake City	Nice to know, thanks for the info. I was kinda freaking out at first

Apr 07, 2005, 04:46 PM // 16:46	#14
savanus Ascalonian Squire Join Date: Apr 2005	I swear this thread should be in the technicians corner not here...